Infinity was founded on the principle of putting clients at the heart of our business. We were therefore delighted to be recognised for our commitment to this goal last week when we beat some stand out entries from companies across East Asia to win the award for Excellence in Client Service 2021 at the fifth annual International Adviser Best Practice Awards.
The judges praised our ‘top-class service proposition on multiple levels’ as well as our proactivity in seeking client feedback remarking ‘Their customers love their service.’
Of course, we already knew that we provide first-class service and have happy clients! Our client satisfaction surveys reveal stats to be proud of:
- 83% of our clients rate our service good to excellent
- 84% of our clients say we meet their needs
- Over 80% of our clients say we exceed or meet expectations
It is, nonetheless, a huge honour to be officially recognised by industry experts for our dedication to providing exceptional financial consulting services to both individuals and corporate clients.
This is only possible because of the hard work of the entire team, from the consultants at the coal face to the back-office team who work so hard to provide essential support to ensure that the needs of each and every client are met. Everyone who works for Infinity performs their role with pride and passion and this translates to an unbeatable client experience which inspires trust and builds strong and lasting relationships with our clients.
If you’d like to engage our exceptional services to protect, build and maximise your wealth to guarantee your future financial security and your family, our team would love to help you achieve your objectives. We offer carefully tailored financial planning and a wide range of options and we’re completely independent, so our advice is impartial and unbiased.
Contact us to set up an appointment with one of our advisers and experience our excellent client service for yourself.
A leading provider of expat financial services and wealth management services across Asia.